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10.2 Whether VRS scheme issued by DPE and amended from time to time should continue or VRS package should be modified? If yes, indicate the suggestions? AIBSNLEA It is not required in BSNL as mentioned in Para 10.1 above 11. Specific proposals 11.1 How the functioning of CPSEs can be improved so as to make them more professional, citizen- friendly and delivery oriented? AIBSNLEA Single window concept for efficient delivery of public service may be enforced in all PSU with emphasis on professionalism and citizen friendly environment. 11.2 Please outline specific proposals, which could result in: 11.2(a) Reduction and redeployment of staff AIBSNLEA In BSNL already bumper retirement is taking place in coming few years and about 50% of its present strength would be retired by 2020. Hence, there is no need of VRS or any other mean to rationalise manpower. However, reframing of existing man power with proper training as per the job requirement is the need of the hour to make the existing manpower enable to face the new business environment and professionalism. 11.2(b) Reduction of paper work AIBSNLEA In BSNL ERP system has been implemented which is fully paper less. 11.2(c) Better work environment AIBSNLEA While the performance and target oriented culture with variable time frame may be adopted, a sense of belongingness in the employees can be cultivated by way of welfare measures based on the financial health of the CPSE. Performance based rewards system will also be very helpful in creating a congenial work environment with a dedicated workforce which can definitely be quantified in terms of increased revenue. 11.2(d) Economy in expenditure AIBSNLEA The expenditure can be curtailed by reducing paperwork to barest minimum and adopting latest technology in day to day work in CPSEs like BSNL. The Board of such CPSEs which face competition from private players, should be given more powers so that they can take immediate decision in the best interest of the Company without the fear of audit etc. i) BSNL has three categories of employees. One is absorbed from DOT/DTS, 2nd one is BSNL recruited and 3rd one is un-absorbed officers. These unabsorbed officers are getting all kinds of perks & amenities which are frozen for other two categories in BSNL due to loss making. LTC is one of such example. In our view there should not be any frozen/ withholding of perks/amenities, but in case these are implemented it should be for all employees on roll irrespective of any backdrop. ii) Many officers are visiting foreign countries on technical matters in the fag end of their career and BSNL failed to utilise them. This should be stopped. iii) Pooling of cars for planning/administrative unit officers should be implemented in all offices. iv) Official vehicles should be GPS enabled to differentiate official/ personal visit. v) Pre-paid electricity vouchers should be introduced in administrative offices to minimise un- judicious electricity consumption in office hours and as well as beyond office hours. 11.2(e) Professionalization of services AIBSNLEA Though there is no dearth of professionalism in service CPSEs, the employees may be trained as per latest requirement after framing a detailed action plan in this regard. i) In BSNL it is not mandated that marketing unit will recruit a professional from marketing field only. The present policy can deploy anyone from any background. Similar is the case for HR also. TELEWAVE 11 JULY-2016
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